Support & implementation
You build. We've got the rest - with the people, resources, and expertise to back you at every stage.
Standard support - Included for all
Every CometChat plan includes ticketed support, plus our full library of docs, guides, and tutorials. You'll find answers fast - and when you don't, our support team is there. No upgrades required to access any of it.
Paid support & implementation
For teams where speed and certainty aren't optional. Priority support, a private dedicated channel, guaranteed first response times, and Solution Engineering resources scoped to your build - so nothing sits in a queue when it matters most.
The full breakdown
A complete look at every support feature we offer and what each one actually covers - from ticketed support and docs to dedicated technical guidance designed to help teams build, launch, and scale real-time communication with confidence.
Safety & Compliance
FAQs
Questions we get a lot.
Answered as plainly as we can.