Air-gapped · On-Prem (Self Hosted/Managed) · Cloud

CometChat Air is a modern team messenger running entirely inside your environment, air-gapped by default. The collaboration of the cloud with none of the exposure.

Pro. Slack/Teams style

113,000+

apps powered by CometChat

7M+

messages sent every day

163+

countries connected through CometChat

7ms

API response time

99.999%

uptime

The Gap

Your data lives on their terms

Every mainstream chat tool runs on somebody else's cloud, under somebody else's jurisdiction. For regulated industries, that's not a compliance footnote, it's disqualifying.

Great UX. Wrong place for your data.

Familiar and fast, but multi-tenant and cloud-only. It won't deploy where your data has to stay, and your conversations live on someone else's infrastructure.

Convenient. Completely ungoverned.

Without a sanctioned tool, team drift to WhatsApp and Slack, moving sensitive discussion onto personal phones and outside servers

In your control. Hard to run, thin on features

Self-hosted messengers hand you the keys, but they're heavy to operate, thin on features, and rarely built to the scale or experience your team expects.

Solution: CometChat Air

Modern and sealed, no compromise.

CometChat Air keeps everything inside infrastructure you actually control. A complete, polished team messenger that deploys inside your environment and runs air-gapped by default. The experience your team wants, on the terms your organization requires.

Trusted Infrastructure

AIR-GAPPED BY DEFAULT

Sealed by default. Connected only when you choose.

  • The core is isolated

    Messaging, channels, calls and files run entirely within your network. Nothing leaves unless you say so.

  • Add-ons are opt-in

    Moderation, AI, push notifications, translation, and location are the only services that ever connect outside your network. Enable each only if you want it. Leave them off and Air stays 100% air-gapped.

  • Governed end to end

    Full audit logs, role-based access as people join and leave, and controls like blocked screenshots. The oversight security and compliance teams need to stay in command.

A complete messenger

Everything your team expects. Nothing they have to give up

Built on a decade of messaging infrastructure, not chat bolted onto a generalist tool. The full experience, ready on day one.

Channels & direct messages

Public channels, private groups and 1:1 DMs with presence, reactions and pins.

Threads & search

Keep conversations organized with threads, and find anything with fast in-app search.

Voice & video calls

1:1 and group calling with screen share and recording, right inside the messenger.

Files & rich media

Share documents, images and voice notes, all stored within your environment.

AI agents & assist

Optional AI for summaries, replies and in-chat agents — enabled only when you allow it.

Moderation & guardrails

Keyword and pattern filters, roles and policies to keep regulated conversations safe.

Deploy Your Way

Your environment, your rules

One messenger, three ways to run it: Start fully sealed and open up only if and when you need to

Air-gapped

On-prem / self-hosted with no outbound connectivity. The whole messenger lives inside your network. Ideal for classified, clinical, and regulated environments.

On-prem, connected

Self-hosted, with selected services allowed to reach approved external systems. You control exactly which services, and where they connect.

Cloud-hosted

Prefer we run it? Deploy the same messenger on CometChat's managed cloud and roll out in days, not quarters, at a fraction of the cost of comparable enterprise messengers.

Why CometChat

The right partner for your team's messenger.

A decade spent on one thing: Messaging, now available entirely on your terms.

  • Messaging specialists

    A decade of messaging, and only messaging, not a generalist adding chat as a feature.

  • A complete messenger

    Chat, voice & video, threads, files, search and presence, the full experience, built in.

  • Proven at hyperscale

    Infrastructure trusted at billions of users, 99.999% uptime, and 1M+ concurrent in a single channel.

Where air-gapped isn't optional.

  • HIPAA-compliant messaging with a signed BAA. Coordination that stays inside the walls.

Learn more
Where air-gapped isn't optional.

Built for the people who own the decision:

  • IT
  • CISO
  • CIO
  • CTO
  • COO
  • COMPLIANCE
  • HR
lock

Enterprise-Grade Security

Security and scale you can trust

Certifications, encryption, and access controls your security and compliance teams can audit, running on infrastructure you own.

Edge network

Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.

Uptime SLA

99.999%

Scalability

5B+ chats

Enterprise security

aicpa
gdpr
hipaa
gdpr

Let's map out how CometChat works for you.

30 minutes. Real answers. A plan you can actually act on.

Pick a time that works, talk to someone who knows the product.

Your use case shapes the call - no guessing, no repeating yourself.

No commitment. Just a straight conversation about how this fits - and if it doesn't, we'll say so.

Trusted by teams building conversations at scale.

Bitdefender
Kahoot
L & T
Deloitte
AutoNation
BAT
Randstad
NoBroker
Times Internet
Shaadi.com
Acast
Ascension

Contact our sales team