SaaS & Multi-Tenant
Multi-Tenant SaaS chat, calling, and AI agent solutions
113,000+
apps powered by CometChat
126M+
users connected worldwide
7M+
messages sent every day
163+
countries connected through CometChat
The CometChat Product Suite
CometChat for multi tenant SaaS applications
Less friction, Better communication, No platform leakage
Chat and Messaging
Chat and messaging for SaaS platforms
In-app messaging designed for SaaS platforms with real-time team communication, ticketing workflows, and built-in moderation for secure internal and customer-facing conversations.
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Real-time messaging with 1:1, group, and broadcast conversations for team collaboration, customer support, and internal announcements across your SaaS platform.
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Share images, files, documents, and voice notes in real-time for seamless collaboration, ticket resolution, and knowledge sharing across your SaaS teams.
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Instantly find messages, decisions, and shared files with keyword-based search across team conversations and support tickets.
Voice and Video Calling
Secure voice and video calling
In app voice and video calling with transcription, screen sharing, recording, and private meeting rooms for secure team standups, client calls,and support sessions.
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Record and transcribe team meetings, HR interviews, and client calls for compliance, training, and documented decision-making.
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Present documents, demos, and dashboards during team calls, customer onboarding sessions, and support troubleshooting with detailed call logs.
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Collaborate visually during strategy sessions, design reviews, and training calls with interactive whiteboarding for remote teams.
AI Agents & Copilots
AI agents and copilots for SaaS applications
Go beyond basic user-to-user messaging. Build AI agents and interactive chat experiences that transform how teams collaborate and customers get support.
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Build HR automation agents that handle employee onboarding, answer policy questions and more, with automated follow-ups.
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Deploy knowledge base agents that answer common support questions, guide users through product features, and escalate complex technical issues to your support team when needed.
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Launch workflow automation agents that manage ticket routing, provide status updates, assign tasks to team members, and share relevant documentation through interactive cards based on user requests.
Platform Features
Beyond traditional capabilities
Advanced moderation features, notifications, webhooks and analytics to keep your SaaS application safe and interactive.
Moderation and Guardrails
Context-aware moderation analyzes complete conversations to detect policy violations, and more to go beyond simple keyword filtering across team chats and customer support.
AI agent guardrails prevent data leaks, filter confidential business information in responses.
Flag and review tools let you set custom moderation rules on the dashboard to automatically escalate sensitive issues for human review.
Moderation and Guardrails
AI-powered moderation secures internal team conversations and customer interactions, while AI agent guardrails ensure compliant communication on your SaaS application.
Context-aware moderation analyzes complete conversations to detect policy violations, and more to go beyond simple keyword filtering across team chats and customer support.
AI agent guardrails prevent data leaks, filter confidential business information in responses.
Flag and review tools let you set custom moderation rules on the dashboard to automatically escalate sensitive issues for human review.
Notifications
Utilize online presence notifications to immediately link users who are online and prepared to engage in a chat.
Trigger notifications from simple events such as message sent and edited, or set advanced triggers such as message read or message delivered.
Get notified for every group or individual action, such as notify all on groups and more
Notifications
Keep users engaged with customizable notifications for both user conversations and AI agent interactions across push, email, and SMS.
Utilize online presence notifications to immediately link users who are online and prepared to engage in a chat.
Trigger notifications from simple events such as message sent and edited, or set advanced triggers such as message read or message delivered.
Get notified for every group or individual action, such as notify all on groups and more
Insights and Analytics
Track engagement patterns by monitoring session duration, feature usage, and interaction frequency to understand what drives product adoption and conversions.
Monitor platform health including active users, collaboration frequency, and interaction quality to reduce churn and improve user experiences.
Measure AI agent effectiveness by tracking chatbot resolution rates, onboarding completion, and how AI assistants accelerate user workflows and outcomes.
Insights and Analytics
Track user engagement, optimize workflows, and reduce drop-offs with analytics that reveal how users interact with your platform.
Track engagement patterns by monitoring session duration, feature usage, and interaction frequency to understand what drives product adoption and conversions.
Monitor platform health including active users, collaboration frequency, and interaction quality to reduce churn and improve user experiences.
Measure AI agent effectiveness by tracking chatbot resolution rates, onboarding completion, and how AI assistants accelerate user workflows and outcomes.
Global Compliance and Regulations
HIPAA
GDPR
CSAM
COPPA
SOC2
DSA
Global Compliance and Regulations
Stay aligned with global safety and privacy regulations out of the box. Compliant with:
HIPAA
GDPR
CSAM
COPPA
SOC2
DSA
Webhooks
Sync events across your SaaS application by triggering webhooks for messages, calls, and activities.
Automate multi-tenant workflows including user notifications, ticket creation, and team alerts through secure endpoints.
Monitor agent activity by capturing webhook events for conversations and AI interactions
Webhooks
Integrate webhooks to trigger automated workflows, messages and sync data across your SaaS platform.
Sync events across your SaaS application by triggering webhooks for messages, calls, and activities.
Automate multi-tenant workflows including user notifications, ticket creation, and team alerts through secure endpoints.
Monitor agent activity by capturing webhook events for conversations and AI interactions
Multi tenancy for your SaaS application
Efficiently manage multiple tenants from a centralized dashboard. Customize chat interfaces and app settings per tenant, scale horizontally as usage grows, and ensure strict data isolation to eliminate cross-tenant security risks.
Integrating CometChat
Real-time conversations that grows with you
Start with any integration method and scale to others as your needs evolve
Widget Builder
A no-code chat builder for any platform, built for high-impact use cases that need solutions fast and flexible.
UI Kit Builder
A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.
UI Kits
Comprehensive UI Kits with all the chat features you need, designed to grow with your app.
SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.
Featured customer stories
How Snaphunt simplified global hiring conversations with CometChat
As Snaphunt scaled, rising chat costs from miscounted system messages became a challenge. CometChat helped them optimize usage and adopt sustainable pricing to scale messaging affordably.
How Astravue brings calm to collaboration
Astravue is a work collaboration platform focused on reducing communication chaos. CometChat helped them ship scalable, predictable in-app messaging without building chat from scratch.
How Fingercheck Integrated In-App Chat to Streamline Team Communication
Fingercheck simplifies payroll and HR for growing businesses. As usage scaled, they needed built-in team communication to better support customers within the platform.
Randstad fast-tracks hiring with CometChat
As Randstad expanded its hiring operations, speed and scale became mission-critical. Recruiters needed a chat solution that could go live within daysHow Snaphunt simplified global hiring conversations with CometChat
As Snaphunt scaled, rising chat costs from miscounted system messages became a challenge. CometChat helped them optimize usage and adopt sustainable pricing to scale messaging affordably.How Astravue brings calm to collaboration
Astravue is a work collaboration platform focused on reducing communication chaos. CometChat helped them ship scalable, predictable in-app messaging without building chat from scratch.
Start building your multi-tenant SaaS platform today
Build faster, scale reliably, and deliver real-time communication for your tenants and employees.