Simple, transparent, predictable
Know exactly what you’ll pay - and why.
Real-Time Communication
AI Agent Platform
How many monthly users do you need?
Build
A full featured, free plan for testing and integrating CometChat.
$0 /month
Free for development
Build Plan Features
All features
Up to 100 users
No credit card required
Basic
All the essentials needed for a feature-rich real-time chat experience.
$ /month
Billed annually
Basic Plan Features
Rich in-app chat
Push notifications
Basic moderation
Global EDGE network
Most Popular
Advanced
An advanced communication suite with built-in multi-channel notifications, AI moderation and insights.
$ /month
Billed annually
Everything in Basic, Plus
AI Rule-based moderation
limited-time offer!
Email & SMS notifications (with customizable templates)
Multi-tenancy
AI smart replies & summaries
In-depth insights
HIPAA / BAA
Advanced search
Message translation
Enterprise
Access to state-of-the-art features plus higher concurrency, zero overages and top-tier support.
$ /month
Billed annually
Everything in Advanced, Plus
OpenAI-powered context & prompt based moderation
OpenAI-powered context & prompt based insights & enrichment
10% concurrency included
Single Sign On (SSO) - SAML, LDAP and more included
Custom white-label domain (add-on)
Safety & Compliance
Professional Services
Access to priority support with guaranteed first response times, a dedicated private messaging channel, and access to solution engineering resources. Talk to us to learn more.
Flexible Support Plans
Multiple support tiers with options for faster response times, architectural reviews, and production guidance. Choose the level that matches your team’s pace and system complexity.
If you’re comparing, we’ll make it simple.
Great tech shouldn’t break the bank. Whether you’re switching to CometChat or choosing us among your options, we appreciate the support - and we’ll make it easy. We’ll beat major competitors’ pricing by up to 30%.
Pricing plans
Detailed Plan Comparison
| Usage |
Build Free Forever |
Basic $ /month Billed annually | Most popular Advanced $ /month Billed annually |
Enterprise $ /month Billed annually |
|---|---|---|---|---|
| Monthly Active Users
|
100 | As per tier | As per tier | As per tier |
| MAU overage rate
|
- | $0.10 per MAU
|
$0.10 per MAU
|
No Overage |
| Concurrent connections included
|
25 | 5% MAU included
|
5% MAU included
|
10% MAU included
|
| Concurrent connections overage rate
|
- | $1 per concurrent | $1 per concurrent | No Overage |
| Messages/month
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message storage
|
Unlimited | Unlimited | Unlimited | Unlimited |
| Message retention
|
6 months | 6 months
|
6 months
|
6 months
|
| Images & files storage + retention
|
Unlimited | Unlimited | Unlimited | Unlimited |
| No hidden costs/overages (bandwidth, storage, translation, search, thumbnail generation, image moderation etc.)
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| In-app Messaging | ||||
| Core messaging experience | ||||
| One-on-one private chat
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| Group text conference (Private, Public & Password Protected)
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| Users list
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| Friends list
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| Users & friends presence
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FAQ
Got questions? We’ve got answers.
Chat that ships.
Agents that scale.
No glue code required.
CometChat handles the messy middle - UI, safety, infra, notifications - so you can build with clarity, confidence, and joy.